Service

Service email

We would like to keep you informed of all important information regarding your theatre visit. Two days prior to the performance, you will receive a service email with the latest practical information about the performance and a link to your e-tickets.

Performances including beverage

For almost all performances at Theater aan het Vrijthof, AINSI theatre and Kumulus Theatre, a beverage (coffee, tea, beer, soft drinks and wine) is included in the ticket price. Your ticket will indicate whether the performance includes a beverage. If there is no interval during the performance, you will receive your beverage afterwards.

For family and youth performances, we also provide a beverage (i.e. lemonade) for the children during the interval or after the performance.

Cloakroom

For fire safety reasons, coats are not allowed in the theatre halls. There is a free (supervised) cloakroom in the basement of Theater aan het Vrijthof. Use of the cloakroom is at your own risk. The cloakroom is open until half an hour after the end of the performance.

Booster seats

Booster seats are available in the Papyruszaal during family and youth performances. The booster seats are located next to the entrances to the theatre hall. For other performances in the Papyruszaal, booster seats can be collected from the UITbalie.

Be smart, pay by card!

We prefer contactless payments because they mean shorter queues and faster service. Cash payments are of course still possible.